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Purchase Terms

1. General Provisions.

1.1. These Rules for the purchase and sale of goods (hereinafter – the Rules) are a legally binding document for the Parties, which establish the rights, obligations, and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the e-shop.
1.2. The Seller reserves the right to change, amend, or supplement the Rules at any time, in accordance with the requirements established by legal acts. The Buyer shall be informed on the e-shop’s website. When the Buyer shops in the e-shop, the Rules in effect at the time of order submission shall apply.
1.3. The following persons are entitled to purchase in the e-shop:
1.3.1. Legally capable natural persons, i.e., persons who have reached the age of majority and whose legal capacity is not restricted by court order;
1.3.2. Minors between the ages of 14 and 18, only with the consent of their parents or guardians, except when they independently dispose of their own income;
1.3.3. Legal entities;
1.3.4. Authorized representatives of all the above-mentioned persons.
1.4. The Seller, by approving these Rules, also guarantees that, in accordance with clause 1.3 of the Rules, the Buyer has the right to purchase goods in the e-shop.
1.5. The contract between the Buyer and the Seller shall be deemed concluded from the moment the Buyer, having created a shopping cart in the e-shop, specified the delivery address, chosen a payment method, and acquainted themselves with the Seller’s Rules, clicks the “Confirm Order” button (see clause 5 “Ordering Goods, Prices, Payment Procedure, Terms”).
1.6. Every contract concluded between the Buyer and the Seller is stored in the e-shop.
1.7. Consumer disputes shall be resolved out of court by the State Consumer Rights Protection Authority, with its registered office at Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt.
1.8. The Buyer may submit applications or complaints via the Online Dispute Resolution platform at http://ec.europa.eu/odr/.

 

2. Protection of Personal Data.

2.1. The Buyer can order goods in the e-shop:
2.1.1. By registering in this e-shop – by entering the data requested during registration;
2.1.2. Without registering in this e-shop.
2.2. The Buyer, when ordering goods by the methods provided for in clause 2.1 of these Rules, must indicate in the relevant information fields provided by the Seller the Buyer’s personal data necessary for the proper execution of the order of goods: name, surname, delivery address of goods, telephone number, and e-mail address.
2.3. By confirming these Rules, the Buyer agrees that the Buyer’s personal data provided in clause 2.2 shall be processed for the purposes of selling goods and services in the e-shop, for the Seller’s activity analysis, and for direct marketing.
2.4. By agreeing that the Buyer’s personal data shall be processed for the purpose of selling goods and services in the Seller’s e-shop, the Buyer also agrees that informational messages necessary for the execution of the order of goods shall be sent to the e-mail address and telephone number specified by the Buyer.
2.5. The Buyer, by registering in the e-shop and ordering goods, undertakes to protect and not disclose their login data to anyone.

 

3. Buyer’s Rights and Obligations.

3.1. The Buyer has the right to purchase goods in the e-shop in accordance with the procedure established in these Rules and in other information sections of this e-shop.
3.1.1. A 24-month warranty is provided for the goods sold. To exercise this warranty, the Buyer must submit a written request specifying the reason (defect of the goods), along with the proof of purchase.
3.2. The Buyer has the right to withdraw from the contract of purchase and sale of goods with the e-shop by notifying the Seller in writing (by e-mail, indicating the desired goods to be returned and their order number) no later than within 14 (fourteen) working days from the date of delivery of the item, except for cases where the contract cannot be withdrawn from according to the exceptions provided for in Article 6.228^10, paragraph 2 of the Civil Code.
3.3. The Buyer may exercise the right provided for in clause 3.2 of the Rules only if the goods have not been damaged or their appearance has not substantially changed, and they have not been used.
3.4. The Buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided by the Buyer in the registration form changes, the Buyer must update them immediately.
3.6. The Buyer undertakes not to transfer their login data to third parties. If the Buyer loses their login data, they must immediately inform the Seller using the contact means specified in the “Contacts” section.
3.7. The Buyer, by using the e-shop, agrees to these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

 

4. Seller’s Rights and Obligations.

4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the e-shop.
4.2. If the Buyer attempts to harm the stability and security of the Seller’s e-shop or violates their obligations, the Seller has the right to immediately and without warning restrict or suspend the Buyer’s access to the e-shop or, in exceptional cases, cancel the Buyer’s registration.
4.3. The Seller undertakes to respect the Buyer’s right to privacy regarding the personal information belonging to the Buyer, as specified in the e-shop registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

 

5. Ordering Goods, Prices, Payment Procedure, Terms.

5.1. The Buyer can purchase in the e-shop 24 hours a day, 7 days a week.
5.2. The contract comes into force from the moment the Buyer clicks the “Confirm Order” button, and upon receiving the order, the Seller confirms it by sending a confirmation letter to the e-mail address specified by the Buyer.
5.3. The prices of goods in the e-shop and in the confirmed order are stated in Euros, with or without discounts, inclusive of VAT.
5.4. The Buyer pays for the goods in one of the following ways:
5.4.1. Payment using e-banking – this is a prepayment using the e-banking system used by the Buyer. To use this form of payment, the Buyer must have signed an e-banking agreement with one of the banks listed below: “SEB”; “Swedbank”; “Luminor”; “Citadele”; “Nordea”; “Danske Bank”; “Šiaulių bankas”. The Buyer transfers money to the e-shop’s settlement account. Responsibility for data security in this case lies with the respective bank, as all monetary transactions take place in the bank’s e-banking system.
5.4.2. Payment by bank transfer – this is a prepayment where the Buyer, after printing the order and going to the nearest bank branch, transfers money to the e-shop’s bank account.
5.5. The Buyer undertakes to pay for the goods immediately. Only after receiving payment for the goods does the formation of the goods shipment begin, and the goods delivery term starts to be calculated.

 

6. Delivery of Goods.

6.1. The Buyer, when choosing the goods delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods themselves. In the event that the Buyer cannot accept the goods themselves, and the goods are delivered to the specified address, the Buyer does not have the right to make claims to the Seller regarding the delivery of goods to an improper entity.
6.3. The goods are delivered by the Seller or the Seller’s authorized transport company representative (courier).
6.4. Normally, goods are delivered to the address specified by the Buyer within 1-3 working days from receipt of payment for the goods and their transportation, if the goods are in the Seller’s warehouses. The Seller does not guarantee that the goods will in all cases be delivered within the aforementioned term, especially if the ordered goods are not in the Seller’s warehouses, in which case delivery may take up to 60 working days. At the same time, the Buyer agrees that in exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods.
6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods if the goods are not delivered to the Buyer or are delivered late due to the Buyer’s fault or due to circumstances beyond the Seller’s control.
6.6. The exact date and time of delivery of the goods are indicated in the notification sent by the Seller to the Buyer’s e-mail address specified in the Buyer’s registration form. Accordingly, the Buyer, having concluded a purchase and sale contract, undertakes to check the said e-mail inbox every day until a notification regarding the delivery of goods is received.
6.7. At the time of delivery of the shipment, the Buyer or, as the case may be, the Buyer’s representative must, together with the representative of the transport company, check the condition of the shipment’s packaging, the quantity, quality, and assortment of the goods.
6.8. If damage to the shipment’s packaging is found, but no discrepancy in the quantity, quality, or assortment of goods is found, the Buyer or, as the case may be, the Buyer’s representative must note the damage to the shipment’s packaging on the data recorder or paper delivery confirmation provided by the transport company’s representative.
6.9. If a discrepancy in the quantity and/or quality and/or assortment of goods is found, the Buyer or, as the case may be, the Buyer’s representative must not accept the shipment. In such a case, the transport company’s representative, together with the Buyer or, as the case may be, the Buyer’s representative, fills out a special shipment inspection report, in which they note the detected violations.
6.10. If the Buyer or, as the case may be, the Buyer’s representative accepts the shipment and signs the data recorder or paper delivery confirmation provided by the transport company’s representative, noting the damage to the shipment’s packaging, it is considered that the goods were delivered in damaged shipment packaging, but the quantity, quality, and assortment of goods comply with the terms of the purchase and sale contract, and additional services specified in the data recorder or paper delivery confirmation have been duly performed.
6.11. If the Buyer or, as the case may be, the Buyer’s representative accepts the shipment and signs the data recorder or paper delivery confirmation provided by the transport company’s representative without any remarks, it is considered that the goods were delivered in undamaged shipment packaging, the quantity, quality, and assortment of goods comply with the terms of the purchase and sale contract, and additional services specified in the data recorder or paper delivery confirmation have been duly performed.
6.12. When goods are delivered to the address specified by the Buyer, the goods are considered to have been handed over to the Buyer, regardless of whether the goods are actually accepted by the Buyer or by any other person who accepted the goods at the specified address. If the goods are not delivered on the planned delivery date, the Buyer shall immediately, but no later than the day following the planned delivery date, inform the Seller thereof. Otherwise, the Buyer loses the right to make claims to the Seller related to non-delivery or late delivery of goods.
6.13. When the price of the goods exceeds EUR 1000, the goods shall be handed over at the point of delivery upon presentation by the receiving person of an identity document: passport, identity card, or a new model driver’s license, for the purpose of proper identification of the Buyer or their representatives for the execution of contracts (online trade). If the goods are to be received by someone other than the Buyer and the price of the goods exceeds EUR 1000, the Buyer must specify the details of the person who will receive the goods when filling in the order delivery information.

 

7. Quality of Goods, Warranty.

7.1. The data for each item sold in the e-shop are generally indicated in the product description accompanying each item.
7.2. The Seller is not responsible if the color, shape, or other parameters of the goods in the e-shop do not correspond to the actual size, shape, and color of the goods due to the characteristics of the display used by the Buyer.
7.3. The Seller provides a quality guarantee valid for a certain period for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.

 

8. Return and Exchange of Goods.

8.1. In accordance with Article 6.228^10 of the Civil Code, the consumer has the right to withdraw from a contract concluded online without giving a reason (except for the exceptions provided for in paragraph 2 of this Article). In all cases, funds for returned goods shall be transferred only to the payer’s bank account.
8.2. To return goods based on clause 8.1 of the Rules, the Buyer can do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, by informing the Seller using the contact means specified in the “Contacts” section, indicating the name of the returned goods and the order number.
8.3. When returning goods, the Buyer must comply with the following conditions:
8.3.1. The returned goods must be in their original, orderly packaging;
8.3.2. The goods must not be damaged by the Buyer;
8.3.3. The goods must be unused, have not lost their marketable appearance (undamaged labels, unremoved protective films, etc.) (this point does not apply when returning defective goods);
8.3.4. The returned goods must be of the same complete set as received by the Buyer;
8.3.5. When returning goods, it is necessary to present the document of their purchase.
8.4. The Seller has the right not to accept goods returned by the Buyer if the Buyer does not comply with the goods return procedure established in Article 8.3.
8.5. When returning an incorrect and/or defective item received, the Seller undertakes to take back such goods and replace them with analogous suitable goods.
8.6. In the event that the Seller does not have suitable goods for replacement, the amount paid shall be refunded to the Buyer, excluding the cost of delivery.

 

9. Liability of the Buyer and Seller.

9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences arising therefrom and acquires the right to demand compensation from the Buyer for direct losses incurred.
9.2. The Buyer is responsible for actions performed using this e-shop.
9.3. A registered Buyer is responsible for transferring their login data to third parties. If a third party uses the services provided by the e-shop by logging into the e-shop using the Buyer’s login data, the Seller considers this person to be the Buyer.
9.4. The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller’s recommendations and the Buyer’s obligations, did not familiarize themselves with these Rules, although such an opportunity was provided.
9.5. If the Seller’s e-shop contains links to the websites of other companies, institutions, organizations, or persons, the Seller is not responsible for the information or activities carried out there, does not supervise or control those websites, and does not represent those companies and persons.
9.6. In the event of damage, the culpable Party shall compensate the other Party for direct losses.

 

10. Marketing and Information.

10.1. The Seller may, at its discretion, initiate various promotions in the e-shop.
10.2. The Seller has the right to unilaterally, without separate notice, change the terms of promotions, as well as to cancel them. Any change or cancellation of the terms and procedure of promotions is valid only prospectively, i.e., from the moment of their execution.
10.3. Goods to which promotional prices apply are indicated with the old price crossed out and the discounted price including VAT next to the Product name and in the “Promotions” section. Additional discounts granted to the Buyer do not apply if the product is on sale or its price is promotional.
10.4. The Seller sends all notifications using the contact means specified in the Buyer’s registration form.
10.5. The Buyer sends all notifications and questions using the telephone numbers and e-mail addresses specified in the “Contacts” section of the Seller’s e-shop.
10.6. The Seller is not responsible if the Buyer does not receive sent informational or confirmatory messages due to internet connection, e-mail service provider network failures.

 

11. Final Provisions.

11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the execution of these Rules shall be resolved through negotiation. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

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